Terms of Use

What ACARO is

ACARO is software for algorithmic trading: a website with a personal cabinet and the ACARO Terminal and ACARO Reflex applications. The application connects to your own account at a crypto exchange using API keys you create yourself, and sends trading commands there according to the rules you set.

ACARO is not an exchange, a broker, a bank, a payment service or an asset manager. We do not take funds under management, do not hold your crypto and do not trade on our own behalf at your expense. Every trade happens in your account with a third-party operator, on that operator's terms.

ACARO Reflex runs on your own server: the API keys are stored there too, and the trading loop does not pass through our servers — if the ACARO website is unavailable, trading that has already been started continues. We have no access to your account and cannot place a trade for you.

The software works autonomously: once given the parameters you set, it opens and closes positions on its own, without asking for confirmation of every trade, and keeps working while the application is closed. What to run, at what size and when to stop is up to you; a position can always be closed on the exchange side.

Your account

The service may only be used by adults for whom it is not prohibited by the law of their country.
Registration details must be accurate and the email address must belong to you.
You are responsible for keeping your password and second factor safe and for everything done under your account.
The account is personal. Sharing access, splitting a subscription or reselling it is not allowed.
A limited number of devices may be connected to one account at a time; extra sessions are revoked.

Pricing and payment

The cost of the service has two parts: training, paid once, and a commission on trading profit. Current prices, the commission scale and its monthly cap are listed on the pricing page. Payment is made by crypto transfer and is credited once the network confirms it.

Commission is charged only on profitable trades and is deducted from the account’s commission balance. If the balance becomes negative, opening new trades is paused until it is topped up.

Nothing is sold inside the applications: training is paid for and the balance is topped up only in the cabinet on the website.

Commission balance

The account is activated by buying a training course or by a first top-up of the commission balance of at least the minimum shown in the cabinet.
Funds on the commission balance are used to pay the commission on profitable trades and are non-refundable.
A top-up made by mistake is refunded on request to support if the funds have not been spent. 20% of the refunded amount is retained.
When you buy a training course, a bonus is credited to the commission balance in the amount shown on the pricing page. The bonus activates the account, is spent on commission first, cannot be withdrawn and is non-refundable.

The “You’ll make it” guarantee

If within 14 days of paying for training you have not managed to start trading, we will refund 100% of the course price. The guarantee covers every training format: Self-study, Mentoring and VIP.

To use the guarantee, contact support within 14 days of payment and describe what did not work.
The refund is sent in cryptocurrency to the address you provide, in the same currency and network as the payment.
On refund, access to the course materials is closed and any unspent bonus is removed from the commission balance.
If the bonus has already been spent on commission from profitable trades, trading has been started and the guarantee does not apply.

Refunds

Payment for training is refunded under the “You’ll make it” guarantee on the terms of the section above. Otherwise training is not refundable.

Funds on the commission balance and the training bonus are not refunded, except for a top-up made by mistake — see “Commission balance”.

No refund is issued if access was terminated because of a breach of these terms.

Acceptable use

If trading is detected while the subscription is bypassed, terminal access for the account is suspended and the tokens issued to the application are revoked. Access is restored automatically as soon as the subscription is active again.

Do not bypass the subscription check, break protection mechanisms, decompile the applications or distribute modified builds.
Do not resell access, offer the service to third parties as a service of your own, or use it to manage other people's funds without the relevant permissions.
Do not put load on our servers beyond ordinary use and do not automate requests to them outside the application's normal capabilities.
Do not use the service for anything prohibited by the law of your country or by the rules of your exchange.

Risk and no investment advice

Trading crypto assets and derivatives carries a high risk, up to the loss of all invested funds. Using borrowed funds magnifies both profit and loss.

ACARO is a tool, not advice. We do not provide investment, legal or tax recommendations and do not assess whether a given strategy suits you. Every parameter, the position size, the choice of instruments and the moment to start are decided by you.

Backtests and parameter searches are computed on historical data with simulated order execution. You define the range the search runs over, and you decide whether to apply the parameters it finds to live trading; we provide only the technical means to run that computation.

Simulated performance has inherent limitations and must not be read as actual returns: fees, slippage, liquidity, latency and exchange outages change the outcome, and parameters selected on past data may behave differently on new data. Past results do not guarantee future ones.

Availability and warranties

The service is provided "as is". We make reasonable efforts to keep it stable, but we do not guarantee uninterrupted or error-free operation.

Trading depends on things outside our control: exchange availability and rules, the state of your server and network, API limits, operating system updates. We are not responsible for the actions of an exchange, including rule changes, delays, rejected orders and trading halts.

Limitation of liability

We do not compensate trading losses, lost profit or indirect damages arising from use of the service. To the extent permitted by applicable law, total liability is limited to the amount you paid for the subscription for the last paid period.

This limitation does not apply where the law does not allow it.

Intellectual property

The applications, source code, interface, strategy texts, documentation and trademark belong to ACARO. For the duration of your subscription you receive a personal, revocable, non-transferable right to use the applications as intended. No other rights are granted.

Applications installed from the App Store

These terms are an agreement between you and ACARO, not with Apple. Apple is not responsible for the application or its content and has no obligation to provide support for it.

For anything related to the application, contact us at support@acaro.xxx. The store's own rules apply in addition to these terms.

Termination

You may stop using the service at any time and request deletion of your account by writing to support@acaro.xxx.

We may suspend or terminate access for a breach of these terms, for attempts to bypass the subscription check, or where the law requires it. We notify the account email of the grounds.

Changes to these terms

We may update these terms. The current version is always available at /terms and the update date is shown at the top of the page. We announce material changes in the cabinet or by email; by continuing to use the service you accept the new version.

Disputes and contact

We try to resolve disputes in writing first: write to support@acaro.xxx and we will reply on the merits. If no agreement is reached, the dispute is resolved in the manner set by applicable law.

Contact us: support@acaro.xxx for support, security@acaro.xxx for security matters, hello@acaro.xxx for general enquiries.